Shipping policy

Cappelli d’Oro Shipping Policy

At Cappelli d’Oro, we strive to provide all our customers with fast and reliable shipping services. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times
Cappelli d’Oro aims to process your order the same day.
If you place your order before 5:00 pm, you will usually receive it within 3 working days.
We ship with Royal Mail for reliable and fast delivery. Delivery times may vary depending on factors such as:

• Weather conditions

• Peak periods (such as public holidays)

Free Shipping
At Capelli d’Oro, you always enjoy free shipping – regardless of the order amount.

Shipping
All orders at Cappelli d’Oro are carefully shipped from our own warehouse.
Thanks to this direct approach, we can guarantee fast processing and personally monitor the quality of every item sent.
We do our utmost to deliver your order as quickly as possible – and in perfect condition.

Order Processing
Once your order is placed, you will receive a confirmation email with all details of your purchase.
If you place your order before 5:00 pm, we will ensure it is shipped the same day.
When your order has been shipped, you will receive an email with a tracking number so you can easily track your parcel.

Order Tracking
Cappelli d’Oro provides tracking information for all orders. The tracking number you receive by email enables you to monitor the progress of your order via the carrier’s website. This way, you always know where your parcel is and when it will be delivered.

Questions and Support
Do you have any questions about your order or our shipping policy? Our customer service team is ready to assist you! You can reach us at:

Email: info@cappellidoro.com
We strive to answer all your questions quickly and professionally.

Limitations and Exceptions
Although we do our utmost to meet the estimated delivery times, unforeseen circumstances may sometimes cause delays. Examples include:

• Severe weather conditions

• Force majeure situations

Cappelli d’Oro is not responsible for such delays, but we appreciate your understanding and patience in such cases.

Conclusion
Cappelli d’Oro is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure every customer receives their products as quickly as possible. For questions or further information, you can always contact us at info@cappellidoro.com.